Effective date: 20 June 2020
Throughout the policy, you may see the terms, “we,” “our” and “us” refer to “Friends of Polar Bear,” while terms “you” and “yours” refer to persons who access, use our website and purchase our product(s).
Who are we?
We are “Friends of Polar Bear” located in Room 1002, Eastern Centre, 1065 King’s Road, Quarry Bay, HK. You can contact us via mail in the above address or by email:email@example.com
How do we collect your information?
We collect your information automatically via web cookies, or when you interact with us, including you sending us an email, forms, and placing orders on our website.
What information do we collect, and why do we collect them?
When you interact with us for inquiries via email, submitting forms, or LiveChat, we will collect information such as your name, email address, or information that you voluntarily provided to us. We collect the above information to process your inquiries and fulfill our services in a personal manner.
When you place an order, we collect your name, email address, shipping address, and credit card information to process your payment and order. We collect your payment via “STRIPE,” “PAYPAL”, and we will never collect or store your credit card information.
Information collected from “Cookies” and “Google Analytics”, when you access our website. We use third-party services provider “Google Analytics” to obtain your website log, device, geographic, and demographic information. Google Analytics, however, does not grant us any access to information that could allow us to identify who you are. We use this data analysis trends, usage, and activities of our website to operate and improve it using experience.
How long will we keep your information?
Will we pass or sell your information to other third parties?
No, we will not pass or sell your information to any party that is not involved in the processing and fulfilling your purchase order.
You can access the information relating to you
You can correct any mistakes or update your data
You can stop us from contacting you with direct marketing
You can set your browser to reject or delete cookies
Friends of Polar Bear service providers:
Mail: Room 1002, Eastern Centre, 1065 King’s Road, Quarry Bay, HK